our services
Consultancy
Choosing the right platform and the depth of enablement and features are a challenging task for organisations. At Bx2, we provide a full evaluation and ready-state consultancy to help navigate to the fit-for-purpose solution:
- Evaluating the best UC solutions for your business
- Review of your current communication tools and platforms and understanding any issues and gaps in the service.
- Meeting room design & standardisation
- Technology workstreams – Art of the Possible
- Migration workstreams – approach considerations
- Cost saving analysis for existing technologies and how cloud could provide higher ROI
- Security, including Cyber Essentials with best practices within UCC
- Solution design
- Support, monitoring & management
- Compliance & Recording – legal counsel
Professional Services
Bx2 can support your business on the complex configuration and migration of your legacy meeting room and telephony technologies:
- Proof of concepts that will ramp your organisation quickly into the adoption and roll-out of new technologies
- Migration from on-premise PBX to the cloud
- Integration of contact centre & recording solutions
- Training & adoption
- Co-existence configuration of current PBX and cloud phone systems
- Optimisation of existing technology
- Stabilisation of existing technology
Applications Development
Personalise your organisation user experience and harness the full capability of cloud solutions by:
- Introducing LOB applications that suit your processes
- Workforce applications that compliment the hybrid working experience
- Solutions to help drive the customer journey for support and sales
Bid Writing Services
Our team of experts can assist with scoping supplier bids, RFI & RFP’s. We work with you to understand your business, technology and support needs.
Which UC cloud service is best suited to my business?
Choosing a new UC platform for your business can be complex or you may just want to improve what you already have. Here are some consideration in 5 key areas:
1. What can be done to create a better hybrid working environment
2. Is there investment in existing technologies that can be built upon and offer greater value to business’ productivity
3. If a new technology is introduced, there has to be a structured approach, with minimal impact to your end users and a focus on developing confidence in the new platform
4. Understand the business requirements and consider how the chosen platform will impact your business. This can be broken down in its most simple form to 3 phases – short, medium and long term are key considerations when making a decision
5. Which platform offers the most to my business needs versus fulfilling the wants
Budget has an initial impact on all 5 points above, however at BX2 our consultants evaluate the best solution for your business, both the functionally and staying within budget.